Shipping Policy
Last updated: September 30, 2026
We ship worldwide from our fulfillment center in the United States. Every order ships with tracking.
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. public holidays). Orders placed on weekends or holidays begin processing the next business day.
Shipping options and rates
| Method | Delivery estimate | Cost |
|---|---|---|
| Standard Shipping With Tracking | 3–8 business days | $3.99 |
| Priority Express Shipping With Tracking | 2–5 business days | $6.99 |
| Free Shipping | 3–8 business days | Free on orders of $85+ |
Rates are identical for domestic and international destinations. The exact options available to you are shown at checkout once you enter your delivery address.
Free shipping is applied automatically when your order subtotal reaches $85 or more. Our Buy 3, Get 3 FREE bundle qualifies for free shipping.
Delivery estimates begin once your order leaves our facility, not from the moment you place it. They are estimates, not guarantees — carrier delays, weather and customs processing can extend transit time.
Tracking your order
You will receive a confirmation email with your tracking number as soon as your order ships. You can also check status any time on our Track My Order page or in your account.
Tracking information can take up to 24 hours to become active after you receive the email.
International orders
We ship internationally at the same rates shown above. Please note:
- Import duties, taxes and customs fees are not included in our prices or shipping charges.
- These charges are set by your local authorities and are the responsibility of the recipient. We cannot calculate or refund them.
- Customs clearance can add time beyond the delivery estimates above.
- It is your responsibility to confirm that dietary supplements may be lawfully imported into your country.
- If a parcel is refused, abandoned or returned because duties were not paid, we can refund the product value but not the shipping cost.
Incorrect addresses
Please double-check your shipping address at checkout. If your order has not shipped yet, email us right away at info@byrovina.com and we will correct it. Once a parcel has shipped, the address cannot be changed. Parcels returned to us due to an incorrect or incomplete address can be reshipped at your cost, or refunded minus the original shipping charge.
Lost, delayed or damaged parcels
If your tracking has not updated for 7 business days, or your order arrives damaged, contact us at info@byrovina.com with your order number and we will open a carrier investigation and make it right.
Split shipments
Occasionally a multi-bottle order may ship in more than one parcel at no extra cost to you. Each parcel gets its own tracking number.
Questions
Email info@byrovina.com or call 800-590-3916, Monday–Friday, 9:00 AM – 5:00 PM MT.
Every order is also protected by our 90-day money-back guarantee.